Product Warranty
Wear and tear is not covered under any warranty arrangement supplied by Wintecs and the assessment of suspected wear and tear damage must be carried out by Wintecs.
Items that show they have been forcefully broken or damaged by impact or excessive force will not be covered under any warranty arrangement. The items will have to be returned to Wintecs at the customer’s expense for assessment before a replacement is authorised.
Any modification to equipment supplied by Wintecs without their prior consent or agreement, automatically invalidates any warranty supplied by Wintecs to cover the goods supplied.
If you would like to know the warranty terms of a select item and cannot find clear concise information on the product page, please contact a member of our admin team using the contact details found on our 'Contact Us' page (found on the footer of this page).

Our Contract:
All orders placed by you and purchases of goods from us (be it in store, via telephone or via our website) are ordered on the basis of the above terms and conditions and are subject to acceptance by either yourself or us. Order acceptance occurs upon delivery of the goods (if purchased over the phone or via the website), or the collecting of goods from the trade counter - at which point a legally binding contract is constituted between you and us.
Wintecs provide equipment to professional Window Cleaners and so all purchases are made under Business to Business Terms
The processing of your payment and acknowledgement of your order (including email order confirmations that your order is processed) does not constitute legal acceptance of your order.

Customer Service:
If you have any complaints then feel free to contact us in the following ways:
E-mail: sales@wintecs.co.uk
Please Note: Wintecs are suppliers to the professional window cleaning trade. All transactions are considered business to business. While It's always worthwhile to ask and we appreciate the information, price matching is by discretion only. Here at Wintecs we aim to provide our customers with the best possible prices and service.